Shipping policy
Delivery within Germany
Standard shipping is handled by DHL. Delivery usually takes 3–5 working days from the date of dispatch. Shipping costs are €5.95.
Delivery to other countries
- EU shipping zone 1 – €14.95: Belgium, Denmark, France, Luxembourg, Netherlands, Austria and Czech Republic.
- EU shipping zone 2 – €14.95: Ireland, Italy, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain and Hungary.
- EU shipping zone 3 – €24.90: Estonia, Finland, Latvia and Lithuania.
The shipping costs shown to you at checkout before completing your order apply.
Returns, withdrawal and complaints
In the event of a statutory withdrawal, consumers bear the direct costs of returning the goods. You may send the return yourself. Alternatively, after expressly confirming the price, you can order an optional DHL return label, the cost of which will be deducted from your refund.
In the case of a justified defect, incorrect delivery, transport damage or goods that do not match the description, we do not charge a label fee.
Return address
Petrach e.K., Inhaber: Wolfgang Petrach
Stolzenauerstraße 34
28207 Bremen
Germany
Phone: +49 (441) 55-979-565
Email: info@1klas.de